Commitment to Safety

COMMITMENT TO SAFETY

Keeping your loved ones safe during COVID-19

View our current Coronavirus updates in West Central Minnesota below:

Our safety program is grounded on three pillars: precautions, testing, and vaccinations.

PRECAUTIONS

Staff continue to wear masks and other personal protective equipment. Residents must wear masks when in public areas. (If they are able.)

TESTING

We continue to test residents and staff as needed. Residents are screened routinely.

VACCINATIONS

We encourage all staff and residents within our communities to get vaccinated and give them various opportunities to do so.

YOUR QUESTIONS ANSWERED

How do you keep residents safe?

Staff are screened before each shift and practice diligent hand hygiene among other infection control precautions. All residents must wear masks when they’re in public areas (if they’re able to do so) and are routinely screened for COVID-19 symptoms.

Are you vaccinating residents?

We’re currently vaccinating residents and staff at all our residences. We’ll continue to use recommended safety precautions after all residents and staff are vaccinated.

How do you keep residents informed?

Each residence’s executive director regularly updates residents and their families. Residents receive print copies. They also have access to the family communication portal online, which contains the same updates. Updates include things like testing, vaccinations, and whether there are active cases.

How do you keep families informed?

Families have access to an online portal where they can get updates – visiting, testing, vaccinations, whether there are active cases, etc. Families can sign-up to receive an email notification each time the portal is updated.

If you didn’t receive your family portal log-in or would like to receive emails when the portal is updated, please call or email – see the list below.

Grand Arbor: 320-763-1600 or Tyler.Notch@knutenelson.org
Knute Nelson Care Center (nursing home): 320-763-6653 or Brittney.Thoreson@knutenelson.org
Nelson Gables: 320-762-4310 or Brittney.Thoreson@knutenelson.org
Crystal Brook: 218-699-3605 or Ashley.Ylitalo@knutenelson.org

Can I visit my friend or family member?

Visitor guidelines vary by location. It’s based on our residents’ health, the number of positive cases in particular county and recommendations from the Minnesota Department of Health.

Is the Nelson Wellness Center open?

The Nelson Wellness Center is currently open. We follow the Minnesota Department of Health’s guidance on when it’s safe for gyms and fitness centers to be open and the best way to keep members safe. You can find current hours on the Nelson Wellness Center page.